Plex playback error exists or throw. I was hoping For questions and comments about the Plex Media Server. Jul 27, 2022 · Playback error file is unplayable. 8. Apr 13, 2019 · Error code s1001 (network) - General Discussions - Plex Forum Loading Jan 8, 2024 · Plex Web tends to be the worst of the Plex clients in terms of not being able to direct play or direct stream, and having to fall back to transcoding. 04 (Lunar Lobster), inside an LXC container under Proxmox. 87-87488d5a. i recently link media library to plex server and all the media starts to pop up, however as I proceed to tidy the file naming in my Libary in Synology folder side i realised my plex do not refresh the names of the movies titles, and worst it can no longer be played as it Mar 27, 2019 · Support Articles. 9 KB) I’ve been using Plex for years without issue. This flexibility isn’t hassle-free, though. Step 1: Click Add Video button to load your H. SD. When attempting to play the trailer from my IOS device on latest version I see the following logs. 1 surround multichannel flac files. We also want to see if video is transcoding, and if so if hardware transcoding (the “hw”) is Mar 31, 2021 · Playback Error - An unexpected playback problem - Plex Forum Loading Feb 27, 2022 · By following these steps, you can reinstall the Plex Media Server; Step-1. 2, Platform 5. ) > System restart. Please check your tuner or antenna. Playback on mobile devices (iPad, iPhone, android tablets) lags and buffers a few seconds every other minute. Settings --> Manage Libraries -->Movies-->edit-->add folders Oct 28, 2023 · Server Version#: 1. Since the update, playing any media returns a pop-up that reads: "Please check that the file exists and the necessary drive is mounted. Open the zipfile, sort by date (newest) and open the "Plex Media Server. 1291-158e5b199, available with plex pass). Remember, you need to type the command correctly. 1846 Player Version#: Multiple, see below Tuner: HDHR Extend, transcoding on Extend using “High Quality (30 fps limit)” I’m seeing issues with Live TV using the Plex Server beta 1. Open a new tab, go back to your plex server and try to play a show. 5929-a806c5905" (newest version as of this post). max_user_watches under the hood which basically tells the OS Plex is running on how many maximum watcher threads to use to monitor all your folders. I have a video of it happening (linked below). 32. Plex Media ServerNAS & Devices. Only way to kill it is to restart computer. i recently link media library to plex server and all the media starts to pop up, however as I proceed to tidy the file naming in my Libary in Synology folder side i realised my plex do not refresh the names of the movies titles, and worst it can no longer be played as it Jun 4, 2023 · levowse June 4, 2023, 9:58pm 1. Now every video gives and “Unexpected Playback Error” message. Both OSes are current with updates. My setup is relatively simple: Plex is running on Ubuntu Mar 15, 2020 · Server Version#: 1. • I made the mistake of upgrading to version PlexMediaServer-1. Otherwise, you won’t be able to see the list, as you can see below. Recording two different shows on two other different channels succeeded. android-mobile. Feb 22, 2023 · Server Version#: 1. This page is community-driven and not run by or affiliated with Plex, Inc. 5 KB) When playing a movie ( The Longest Yard) on the Plex Server through the Plex Media Player (that’s installed on the same box as the server), at random moments, my film crashes with a Feb 26, 2024 · Played three videos, 1x TS, 2x MP4, all played fine initially, it interrupted between 7 and 12 minutes then reported the above depicted “Playback error” as reported by Chrisauito, Chriscarpenter12, laplonge, and MikeMoutopoulos. I added a movie this morning, tested it o… Aug 23, 2020 · Server Version#: 1. Before moving everything I had no backup drives and I’m aware this is a risky practice, so after I moved everything over I went ahead and created a Feb 19, 2024 · There is often several of these that are thrown while watching a single TV episode. 6364 Player Version#: I am new to Plex server hence may not be familiar with the settings. 2 Plex for LG webOS 4. Some titles would play okay, but then others when I went to play them would load in and it would say 0:00/X:XX:XX in the time, but would never actually begin playing back the movie. 18. Click Edit. No conversion audio and video enc Apr 14, 2020 · Restarting server and App Issue only happens with the new player, not the old one. I recently updated Plex Media Server on my Synology NAS manually to the latest version (1. Nov 13, 2023 · meadowplex November 13, 2023, 9:21am 2. exe just hangs a split second after executing the fresh installed program on win 11. 46. I use UNC paths for media library mappings, so it is not an issue Oct 23, 2021 · konecnyna October 23, 2021, 9:27pm 1. zip (599. 87-87488d5a-x86_64. Aug 20, 2023 · Plex playback error. Pleas - Plex Forum Loading I hadn't updated the server in a few months now, but as of yesterday, my firestick's plex install on the TV started throwing playback errors. Player Version#:1. Playback Terminated. 2645 Player Version#: Roku 6. I have researched and done the basics for it in the settingd such as checki g for the secure connections and even went as far as to uninstall and Aug 20, 2023 · Plex Players Mobile Devices. 87. 3. 18 will do one of the following approximately every 20-30 seconds: pixelate, stutter Dec 20, 2023 · Server Version#: Version 1. BUT i still can't get plex to play ANY channels. " Loading Been running this fix for months and haven't had an issue since. Conversion failed. inotify. The playback issue occurs when reaching the end of the content watched and occurs every time when watching from a Smart TV. I’m only interested in direct playback since my plex is running on a Dec 3, 2023 · Server Version#: Plex Media Server for Synology Version 1. The new cloned computer had no idea about the path since it didn't exist. 19. Suddenly I get random errors playing back files I can double click on that work in windows. gdb files → restart server = (same error) Cleared cache & data (same error) What worked for me: emphasis on the “for me” part. Yesterday I played downloaded files in Plex Player for Windows without any issue. Oct 20, 2019 · Server Version#:1. You can playback media on your local network, stream it over the internet, or physically sync media to a mobile device. I have updated Plex, & my server in an effort to try to fix it. Sep 10, 2023 · server-linux, xbox. Feb 28, 2019 · Media like this might cause problems when being transcoded, or played back in an App. 0 (web) Tuner Make/Model: xTeve. giacomo. 5 KB) When playing a movie ( The Longest Yard) on the Plex Server through the Sep 25, 2023 · Transcoder Error caused by Samsung TV - Smart TVs - Plex Forum Loading so that ALL works. Note: Jellyfin always seemed to work without issues during all this. For any windows plex users right here using an external HDD for storage , go to the settings and manage the library and re-add the folders like Movies , TV Shows ,etc. Streaming Media: Direct Play and Direct Stream. If a DTS audio track is selected, Plex Media Server will transcode the audio to a supported format. 3112 Player Version#: LG OLED55B9PUA 5. 7411 Element TV ROKU OS (Model 3600X Software 10. server-terramaster, plex-web. ) Have not tried mp3. I restored the previous version and everything is back to normal. Server Version#: 1. Fails on Plex app for Windows 1. This is the last ditch effort to fix the issue, but if there is a problem codec, then this solution will remove the Oct 3, 2019 · Server Version#: 1. Reload Plex browser window and login. Server Version#: not applicable Player Version#: 1. Do the following for each of your media shares. I’m a newer Plex user and trying to get to the bottom of some issues that are occurring with our newest TV in the house. 2368 Player Version#: Version 4. 1 (Plex HTPC for Mac, Windows, and Linux - #49 by sLumpy) After updating my Plex HTPC windows client I see that mpv. 40. 0 I just entered the Plex world. Player Version#: 5. 7349 Player Version#: Plex for Samsung, Client 5. Steps to reproduce: Start playing a file in the web client (google chrome/firefox) Refresh the page. 3463 and tried the 9. 5 Bui Feb 19, 2024 · Playback Crash (Windows 11) Server Version#:1. Jul 10, 2020 · I have a large library of multichannel music ripped to 5. If you’re experiencing problems playing back a particular media file: Confirm you can play or transcode other media. Nov 3, 2023 · If the issue remains unresolved, we'd recommend contacting Plex directly to report the issue and request additional support. 5" diagonal Software Version; 12. moviegeek80 February 19, 2024, 7:34pm 1. Step 2: Now click the Profile icon to reveal output panel. Now repeat the above sequence for each of your media shares in use by Plex. You’ll get it the first time (until token saved). 1709 resolves the problem. OttoKerner February 16, 2024, 6:34pm 4. 12. It shows a beachball wait icon, never seen that on windows, and hangs. Solution was to remove/uninstall PMS from the cloned device. Dec 20, 2023 · Server Version#: Version 1. Not sure how to get logs. Jul 8, 2021 · There’s a few other posts about this, but they’re all archived, and this is worth raising. The transcoder process crashed. It looks like this issue started the day of the new Player Version release. 3 WWORDT3 (BUZZR) Recording failed. i'll keep trying other methods. Jan 16, 2024 · Playback Error - Could not tune channel. The bottom entries are the most recent. VIDEO. Feb 17, 2024 · Plex Player 1. cpl on the Dialog Box, and press enter to open the Programs and Features. I've backed up my server files (and renamed the folder located in "C:\Users\ [USER]\AppData\Local\Plex Media Server", and fresh installed Plex Server for Windows "1. 27. It works on other devices fine but will not play any video on my PS4. Build 1 Plex Media Server Logs_2020-04-10_12-07-36. Server Version#:1. Apr 10, 2020 · Playback has stopped due to multiple playback errors. It shows device not found when I go to Live TV & DVR under Manage, even though Feb 10, 2020 · Server Version#: Version 1. Nov 19, 2021 · Server Version#: Player Version#: 6. We want to confirm that Plex is seeing your client (s) as “Local” as in the screen snapshot. MKVs, MP4s, 4K Remuxes, etc. This is my first post, so I am not sure what else I need to include. All you need to do is adjust the video playhead, pause and Jul 1, 2023 · Server Version#: Any recent Player Version#: Any recent Smart TV App Reddit: Reddit - Dive into anything Hi, it appears many (probably thousands) of Plex users are experiencing the exact same playback issue (crash) when playing on the Plex App of their Smart TV. server-windows, player-windows. Windows 11 Pro (server and player) Plex Media Server. This is the case when its either local or remote & the Movie library works fine for me and other users in my household I did the recommended of checking the file locations and For questions and comments about the Plex Media Server. The issue appears to be with this specific channel. We recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step. I had previously gotten Kodi to playback the Feb 18, 2024 · Playback Error: Please visit our forums if you. " The database also doesn't appear to update when I re-scan the directories. ) Aug 23, 2020 · Server Version#: 1. It used to with no problem. sibot13 April 10, 2020, 7:21pm 1. For questions and comments about the Plex Media Server. I’ve had files that would play if I started them from where they left off mid movie, but would fail if I try to start from the beginning. Apparently not the only one with this issue (?). May 8, 2023 · No direct play video profile exists for protocol http, with container mkv, and video codec hevc. It started about a month ago that everytime I click on a channel on the TV Guide, I get the Playback error, could not tune channel. I’ve unplugged the TV twice, but it didn’t resolve the issue. Not sure if it’s the Windows Plex Client or the Media Server update that’s causing the issue. conf from from %localappdata% to %programfiles% but it’s still not being read. The issue will be gone after it re-adds and scans the stuff again. Attached log Feb 19, 2020 · An error occurred while attempting to play this - Plex Forum Loading Jun 4, 2023 · Server Version#: Player Version#: I have had Plex for a while with no issues. Click it. plexdebug. 8 MB) Jun 10, 2022 · Playback error: Please check that the file exists and the Loading Dec 11, 2023 · Seems to stall. 0. Player Version#: 9. 265 video from local media library. • The Synology was rebooted. This is the case when its either local or remote & the Movie library works fine for me and other users in my household I did the recommended of checking the file locations and Nov 7, 2023 · If you haven't tried yet, to ensure the process is successful, restart your device before adding the channel back in. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. I'm having the same problem but on PC. Downgrading to 1. Save the changes. This is Plex’s standard anti-phishing identification message. Even though the files were direct playing, I have disabled hardware support but with no change. The transcoder exited due to an error. 87-87488d5a Windows 11 Pro (server and player) Plex Media Server. 7557 Running Plex Media Server on a 2023 Mac Mini with OS Venture and for the last week i’ve periodically received the tag line message when trying to access files from my TV Show library. The transcoder exited Loading Oct 28, 2023 · Server Version#: 1. 29. At this point it will try to auto-play the file that was previously playing, and will fail. Server logs (with client logging to server enabled) attached. 17. 3) Share your Plex Media Server. When I play them back over hdmi, my receiver only receives a stereo signal, with only the front channels. Sep 28, 2022 · Samsung TVs do not support DTS audio. 2457 Player Version#: Multiple I have been using PLEX for around two years with little to no issue before this, a few months ago I migrated my server install from my desktop PC to a dedicated workstation machine I built. 7998-c29d4c0c8 is running under Ubuntu 23. 3876-3c3adfcb4 Hi-- I am seeking help as I am at a dead end in solving this stubborn “Please check that the file exists and the necessary drive is mo… Also something worth checking is if your files are appropriately named because if they aren’t that could mess with detection and correct metadata association. If I need I'm not sure how or why Plex Web was choosing the new device as the real host. 20. 26. 7621 Player Version#: I’ve been using Plex with Lifetime Plex Pass on my NAS Synology for a few years with no issues. Keep us posted. 16. I had the same issue and it took me way too long to figure it out , finally got it fixed off a old youtube The only way to fix it for me is to restart the shield. color space - Plex Forum Loading Jan 16, 2024 · Music "Playback Error" 1 - 4200X ran music for 3 days never stopped 1 - 4230X ran music for 3 days never stopped 1 - 4640X ran music for 3 days never stopped The above status were run on all 3 TV's 2 Roku Streaming Sticks 1 TCL Roku TV 75S555 - 75" class: 74. 82. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to assist effectively with their channel functionality. 7. I know my equipment is properly configured. Machines are connected over 10GB ethernet, with one network switch between them. Voila! Jul 16, 2018 · "Conversion Failed. 7349. Aug 24, 2023 · Server Version#: Player Version#: 1. Open Run Dialog Box by pressing Windows + R key on the device keyboard, type appwiz. 35. Then run Plex and in Plex you can set the file locations. conf is no longer being read. 7998. 1226-7eb2c8f6f-x86_64 when things went wrong. Even though I had done this multiple times prior to this, I once again removed the codecs folder from plex server. Plex tells me there are “too many active streams”, and there are exactly Zero “Active” streams. 7998 Player Version#:1. It uses a setting called fs. log" file. gio November 26, 2023, 3:13pm 1. i rebooted my modem, router and switch for over 5 minutes as well as rebooted pc etc Jan 1, 2024 · Bplex_2806: “This application is not hosted by Plex. Hi all, I have xTeve setup with Plex but am running into issues with the stream stopping after about 3-4 minutes resulting in a “This live TV session has ended”. Step-2. 5291-6fa5e50a8-x86_64 on different devices. But it hangs so hard i cant end task in tack manager, or end process tree. i clicked on it and tried to watch one of the sh… May 1, 2018 · Tried updating apps on both tablet & phone (same error) Searched forums & did the whole [stop server → delete 4 *. But I haven’t found anything. JChowda February 18, 2024, 5:35am 1. Hi, for a while now Plex has had issues where I try to open a live TV session and I’m greeted by “playback error, this live TV session has ended”, which is very frustrating! I’ve tried using different computers as servers, different TV tuners, Plex on the web and desktop app and can’t find a way Apr 5, 2013 · For the videos that are failing, please do the following: 1) Post the media info for the video (accessible via the i button in the action bar to the left when looking at the video's details) 2) Restart your media server and attempt to play the video. Apr 15, 2022 · Server Version#: 1. May 10, 2019 · Click Shared Folders. I tried copying mpv. Provide a sample of the video to the Plex Jul 18, 2023 · If the Plex app is not working on your smart TV and get unexpected playback problems, you need to allow insecure connections. I am having issues with playing back any 4k content in MKV form with HDR. Wait a few seconds, try to play it again (this generates two fresh errors) Flop back to the settings tab, and click the button to download the logs. 5160 (Mac Mini) Player Version#: Version 4. Check the box for Plex and give it access to the share at whatever level you like. log with me (if you don't know where to find it, look here . Jul 9, 2023 · Step 2: In the window, type “sudo dpkg –list” to see all the items installed on your computer. every single one says that there's a 'playback error' my iptv works just fine on my phone still. Movies & TV on PLEX. Continue only if you recognize this server and wish to grant access”. Settings --> Manage Libraries -->Movies-->edit-->add folders Sep 29, 2021 · Works on IOS, Android, TV, and web. Regardless of format (mp4, mpg, avi etc. Guide/Lineup name: Using XMLTV?: no. Jun 5, 2020 · If you set up your files in the folder structure you want on the NAS. Note: Batch conversion is supported, so you can load more than one file to save time. 21. The issue stems from the fact that Plex 'watches' all your media directories for changes. This same Feb 19, 2024 · Playback Crash (Windows 11) Plex Media Server Desktops & Laptops. Plex Media Server. Once all that was completed I then fixed my fstab one last time, restarted Plex(and Jellyfin) but still had the issue with Plex. The title will start via direct stream (on local network) and almost instantly locks Nov 25, 2018 · Today at 10:30am on 9. 3546-5107ec40 My son showed me how to download TV shows he had on his server. Delete the codecs directory. Sep 20, 2023 · Plex samsung-tizen problem with subtitles "playback error" "connection timeout" Please fix this bug on client/server Plex. Plex is designed to let many Apps play media from a central Server. 4024-64f483f6. ’ and stop responding. tv is working like a charm again. 2632-c6783c78 Steps to reproduce Currently playing any movie/show Current behavior Aug 30, 2023 · jacobpearce410 August 30, 2023, 4:11pm 1. If the above three solutions didn't fix the codec issue, then the next step would be to try asking for solutions on the Plex forums. 1846 across multiple clients. 6. Try a more standard setting for the encoder if you’ve tweaked them and re-encode the media. For Ex: [Show Name] S0XEXX [Name of Episode] (X= number of season/episode) Movies: [Name of Movie] [ (Release Year) ] Hey guys, I could really use some help in diagnosing this problem For questions and comments about the Plex Media Server. Teams compete in games involving supermarket product literacy. 24. I have a network drive I am syncing all my movies to. ) Nov 26, 2023 · player-windows, downloads. I’ve been drilling down into the debug logs, trying my hardest to understand them, looking through other forum posts and using google to see if there is anything remotely similar. It’s imposable to get through a show without restarting because of it, often multiple times. 30. 1. wow438 August 20, 2023, 6:48pm 1. May 10, 2019 · I am also having a similar issue after doing an upgrade. 87-87488d5a-x86_64 is running on Windows 11 Home 23H2. Not sure why you’d program software to throw away more than half of the audio content ,but there you go. Click the Permissions tab. All other device work perfectly. 3448 When selecting media from the Samsung TV (2020), I get the following error: … My newest version of plex Plex-1. 9. Issue started since updating PleX (I updated both player and server today). One of the TVs (a newer Samsung) the app loads and plays movies provided by Plex but doesn’t play movies I’ve loaded into Plex. So earlier in a managed account, an episode of a kids show refused to play with a cryptic error: “ [existsOrThrow] Value is undefined or null!” on the Xbox. 6654 Player Version#: 1. I couldn’t figure it out so I wrote it down and to keep the peace Feb 16, 2024 · Refreshing the browser page. Plex Media Server 1. It is a Samsung QN90C. 6359 Player Version#: Latest Hi all, So, I’ve got everything setup on my LG C9 Plex App to directplay (as well as in the server to allow directplay and directstream), to always use unsecure connection, burn subtitles: never, etc. 7639. I just found out they will not play. Log entry: video = copy; audio = transcode to AAC; subtitle = copy. If the above two fixes don't resolve the issue, one thing you can try is to delete the codec directory entirely, and then have Plex recreate the directory and download and install the codecs again. 265 files for Plex. 13. 2. Feb 18, 2024 · It’s getting really annoying. Terramaster Plex: 1. log (891. Yesterday night Plex automatically installed the latest player update and now I can’t play downloaded files anymore. 5 MB) This is my first time posting so please excuse me if it isn’t quite right. It shows device not found when I go to Live TV & DVR under Manage, even though Nov 10, 2022 · Server Version#: 1. 5715 Player Version#: Latest IOS, ROKU, Web same errors. This bug is really easy to reproduce, and others have mentioned it before on this forum. 3-25426 Update 3 Player Version#: 1. Plex Media Server Logs_2020-04-13_21-54-28. Apr 9, 2021 · I came up with the solution before I finalised this post, so I will post anyway to provide the solution to others, as I hadn’t been able to find it anywhere on here: SOLUTION: Delete plex cookies in your browser. 31. zip (3. plex. 0) Not my server, not sure how to get details. But lately, in the last couple of months I’ve been randomly May 3, 2023 · An unexpected playback problem occurred. So, it technically was a path issue. Simple Steps to convert problematic HEVC/H. Jan 7, 2021 · Server Version#: DSM 6. 68. 5. To resolve this issue, you will need to go into /etc/fstab and manually remove the "noexec" parameter, or change it to "exec" to get the Plex to transcode again. 7639 Playback on mobile devices (iPad, iPhone, android tablets) lags and buffers a few seconds every other minute. zip (5. Live TV on 1. Dec 3, 2023 · Server Version#: Plex Media Server for Synology Version 1. server-windows, roku. Could not transcode because: Cannot convert this item. 5 Windows 10 Pro Version 22H2 OS build 19045. It has always direct played everything I have. FabulousFadz September 10, 2023, 6:06pm 1. Go into server setting disable auto update & set to manual/ask. It’s purpose is to let you know that you’re not using one of Plex’s streaming sites. It then direct streams the media, video (unaltered) + transcoded audio + subtitles (unaltered), to the Plex app. Gave it a few minutes and app. Highlight one media share. S20FE problem not exist. Jun 20, 2019 · I have been using my backup script for backing up Plex metadata for several months and a couple of weeks ago I started having the following problem: after the script restarts the PMS process (the script stops PMS, performs backup, and starts PMS), the PMS instance seems to lose ability to see the NAS share hosting media files. Mar 6, 2024 · SEE ALSO: How to delete movies from your library without deleting files on Plex . • Plex was working with version PlexMediaServer-1. 2 i noticed after the update that there’s a new pinned entry on my home screen. 3478 beta aswell. To do the same, open the app on your TV, navigate Settings > Advanced Sep 14, 2023 · Server Version#: 1. 1973 Player Version#:Plex Media Server Logs_2019-10-19_20-56-00. I have the Plex app on two TVs (both Samsungs) and a number of other devices. 64. txt (349 KB) So I have playback issues on my new Pixel 7 Pro in the Android app. yt lh mp ae nh xa rl gm wi fe